In the following we provide information about the collection of personal data when using our website. Personal data are all data that are personally identifiable to you, such as name, address, e-mail addresses, user behavior, IP address.

I. Name and address of the responsible party

The responsible party as per art. 4 para. 7 EU General Data Protection Regulation (GDPR), and other national data protection laws of the member states as well as other data protection regulations is the:

DASCOM China
No.399, Jinxing Road, Jianghai District,
Jiangmen, Guangdong,
P.R.China
Tel.：800－810－9998
Website: www.dascom.com

II. Name and address of the data protection officer

The responsible party's data protection officer is:

DASCOM China
Xiao Wen Wang
No.399, Jinxing Road, Jianghai District,
Jiangmen, Guangdong,
P.R.China
Tel.：800－810－9998
Website: www.dascom.com

III. General information about data processing

1. Scope of the processing of personal data

We only collect and use personal data of our users to the extent that is necessary to provide a functional website as well as our content and services. The collection and use of personal data of our users generally only occurs with the user's consent. An exception is made in those cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

2. Legal basis for the processing of personal data

To the extent that we need to obtain the consent of the data subject for the processing of personal data, art. 6 para. 1 of the General Data Protection Regulation (GDPR) functions as the legal basis for the processing of personal data.

For the processing of personal data necessary for the fulfilment of a contract of which the affected party is party to, art. 6 para. 1 lit. b of the GDPR functions as the legal basis. This also applies to processing steps that are necessary to carry out pre-contractual measures. Insofar as the processing of personal data is needed to fulfil a legal obligation to which our company is subject, art. 6 para. 1 lit. c of the GDPR functions as the legal basis.

In the event that the vital interests of the data subject or other natural person make a processing of personal data necessary, art. 6 para. 1 lit. d of the GDPR functions as the legal basis.

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, art. 6 para. 1 lit. f of the GDPR functions as the legal basis for processing.

3. Data deletion and storage period

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

4. Use of services in the context of the website

In certain cases, we use external service providers to process your data on our website. These have been carefully selected and commissioned by us. They are bound by our instructions and are checked regularly. Data are not transferred to countries outside the EU or the EEA (so-called third countries).

IV. Provision of the website and creation of log files

1. Description and scope of the data processing

Every time you visit our website, our system automatically collects data and information from the computer system of the retrieving computer. When using the website for information purposes only, we only collect the personal data that your browser transmits to our server. The following data are collected:
IP address
Information about the browser type and the version used
Operating system of the user
Date and time of the access
Date and time of the access

The data are also saved in the log files of our system. Not affected by this are the IP addresses of the user or other data that enable the assignment of the data to a user. These data are not stored together with other personal data of the user.

2. Legal basis for the processing of data

Legal basis for the temporary storage of data is provided by art. 6 para. 1 lit. f of the GDPR.

3. Purpose of the data processing

The temporary storage of the IP address by the system is required to allow the user's computer to access the website. The user's IP address needs to be stored for the duration of the session.

Our legitimate interest in data processing also lies in these purposes as per art. 6 para. 1 lit. f of the GDPR.

4. Storage duration

The data are deleted as soon as they are no longer needed to achieve the purpose for which they were collected. In case the data were collected in order to provide the website, this is the case when the respective session has ended.

5. Objection and removal options

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the site's operation. Hence there is no possibility of objection on the part of the user.

V. Use of technically necessary cookies

1. Description and scope of the data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic character string that enables a unique identification of the browser when the website is retrieved again.

We use cookies to make our website even more user friendly. Some of our website's elements require that the accessing browser can be identified even after a page change.

2. Legal basis for the processing of data

Legal basis for the processing of personal data while using cookies is provided by art. 6 para. 1 lit. f of the GDPR.

3. Purpose of the data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. These require the browser to be recognised even after the page has been changed.

The user data collected by technically necessary cookies are not used to create user profiles.

Our legitimate interest in processing personal data also lies in these purposes as per art. 6 para. 1 lit. f of the GDPR.

4. Duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted to our site. Therefore, as a user, you also have total control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing your internet browser's settings. Cookies that have already been saved can be deleted at any time. This can be done automatically. If cookies are deactivated for our website, it may no longer be possible to fully use all of our website's functions.

VI. Contact form and email contact

1. Description and scope of the data processing

There is a contact form on our website which can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored.
Your consent to the processing of data is obtained during the sending process while the privacy policy is referred to.

Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted by e-mail will be stored.

In this context, no data is shared with third parties. The data is used exclusively to process the conversation.

2. Legal basis for the processing of data

The legal basis for the processing of data if the user's consent has been obtained is provided by art. 6 para. 1 lit. a of the GDPR.

The legal basis for the processing of data which takes place in the course of sending an email is provided by art. 6 para. 1 lit. f of the GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is provided by art. 6 para. 1 lit. b of the GDPR.

3. Purpose of the data processing

Processing the personal data from the input mask only serves to process the communication. In the event of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our IT systems.

4. Storage duration

The data are deleted as soon as they are no longer needed to achieve the purpose for which they were collected. This is the case for personal data from the input mask of the contact form and those that were sent by e-mail once the respective conversation with the user is finished. The conversation is over when it can be inferred from the circumstances that the matter at hand has been concluded.

The additional personal data collected during the sending process will be deleted after a period of 90 days at the latest.

5. Objection and removal options

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. The revocation can be done in a free form and should be addressed to the person responsible.

In this case, all personal data stored by us in the course of contacting us will be deleted.

VII. Data Collects

1. Name and contact data. Information, including Personal Information, collected through the Sites or through other means, may include name and salutation, job title, physical address, time zone, telephone number (including work or home office, mobile, and fax numbers), photograph, e-mail address, and other contact information. DASCOM also collects marketing contacts and preferences (phone, email, postal mail, fax, and text messages), name and nature of your business, language preference, and delivery and fulfillment information.

Credentials. DASCOM collects information used for authentication and account access.

2. Payment data. DASCOM or its payment processor collects data necessary to process payments for purchases from DASCOM, such as credit/debit card information, bank information, wire transfer and/or any other financial or payment information associated with a payment.

3. Usage data. DASCOM collects data about how users and devices interact with DASCOM products and services. For example, DASCOM collects: 

4. Product use data. DASCOM collects product feature use data, Site activity data, performance data, product preference information, purchase history, and the webpages you visit.

5. Device data. DASCOM may collect data about a device, its operational state, configuration, past usage data, device performance data, and information on the network used to connect and use DASCOM products. This includes data about the operating systems, applications and other software installed on the device, including product keys. This also includes Internet Protocol (IP) address, network authentication, MAC address, other device identifiers, regional and language settings. DASCOM printers use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

6. Error reports and performance data. DASCOM collects data about the performance of DASCOM products and problems experienced. This data helps diagnose problems in the products to improve DASCOM’s products, and to provide solutions. Depending on product and settings, error reports may include data such as the type or severity of the problem, details of the software or hardware related to an error, device status, usage data, contents of data or files that were processing when an error occurred, and data about other devices, networks, or software with which the device interacts.

7. Support data. When DASCOM is engaged for support, DASCOM’s contact with any data or information stored on a device will be incidental in most instances. Devices returned to DASCOM for repair should be wiped of all data. DASCOM will collect data about any hardware, software, and other details related to the support incident for the purpose of tracking device performance and product improvement.

Location data. DASCOM may collect data about your location, which can be either precise or imprecise. Precise location data can be Global Position System (GPS) data, as well as data identifying nearby cell towers and Wi-Fi hotspots DASCOM collects when location-based products or features are enabled. Imprecise location data includes, for example, a location derived from your IP address or other data that indicates the geolocation of an IP address with less precision including latitude, longitude, city, region, country or postal code.

VIII. Rights of the affected person

Every affected person has the right of access under Article 15 GDPR, the right to rectification under Article 16 GDPR, the right to erasure under Article 17 GDPR, the right to restriction of processing under Article 18 GDPR, the right to object under Article 21 GDPR and the right to data portability under Article 20 GDPR. The limitations of §§ 34 and 35 BDSG apply for the right to access and right to erasure. In addition, there is a right of appeal to a data protection supervisory authority (Article 77 GDPR in conjunction with § 19 BDSG).

You can revoke your consent issued to us for the processing of personal data at any time. This also applies to the revocation of declarations of consent that were given to us prior to the validity of the basic EU data protection regulation, i.e. before 25 May 2018. Please note that the revocation will only take effect in the future. Processing that took place before the revocation is not affected by this. The revocation can be done in a free form and should be addressed to the person responsible.
Right of appeal with the competent supervisory authority
In the event of violations of data protection laws, the person concerned has a right of appeal with the competent supervisory authority. The responsible supervisory authority for data protection issues is the data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/addresses_links-node.html