Client Overview

aws Wärme Service GmbH, based in Bochum, Germany, is a leading heating oil supplier offering a range of branded oils and comprehensive service solutions for private and commercial customers. With nationwide coverage through regional offices, aws focuses on efficient, customer-oriented delivery operations.

Challenge

aws sought to accelerate payment collection, reduce administrative costs, and streamline internal processes related to heating oil deliveries. With nearly 200 tanker lorries operating daily across Germany, the existing invoicing system was slow, relied on manual reconciliation, and delayed cash flow.

Solution

aws implemented a mobile invoicing system using the DASCOM MIP480 mobile vehicle printer. The solution integrates:

• Höft & Wessel skype.pad automotive as the in-vehicle terminal.

• LomoSoft oilpac.net job management software for on-site data entry.

• DASCOM MIP480 printer for immediate printing of invoices and delivery notes directly from the tanker lorry.

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The system enables real-time data transmission to planning departments using LomoSoft’s WinDMS module, ensuring up-to-date logistics coordination.

Results

• 30% faster payment processing due to instant invoice printing upon delivery.

• Significant reduction in postal and handling costs.

• Elimination of manual back-office reconciliation, reducing errors and saving time.

• Improved route optimization and job tracking for drivers.

• Encouragement of debit card payments through immediate invoice issuance.

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By using MIP480 mobile printing, Christian Bloch says, 

"We started the project with the aim of making the payment process more efficient over time. Already we have seen an improvement in payment time by approximately 30 per cent compared to the previous process."

Why DASCOM MIP480?

• Robust & Reliable: Designed for vehicle use, operates in temperatures from -20°C to +60°C, with long maintenance intervals.

• High Performance: 24-pin dot-matrix printing at up to 480 characters per second, supporting multiple emulations and barcodes.

• Flexible Connectivity: Interfaces include serial, parallel, USB 2.0, and Bluetooth; compatible with 12/24V vehicle power systems.

• Compact & Versatile: Can be mounted horizontally or vertically, suitable for various vehicle types and even stationary warehousing applications.

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Conclusion
By adopting the DASCOM MIP480 mobile printing solution, aws Wärme Service GmbH has modernized its delivery and invoicing process, enhancing liquidity, cutting costs, and improving operational efficiency. The seamless integration of hardware and software components demonstrates how mobile printing technology can drive tangible business improvements in logistics-intensive industries.